Role specification

Agency: Cwm Taf Care & Repair

Location: Ferndale

Salary: £25,607 per annum

Hours: 35 Monday - Friday

Closing date: 27/07/2025

About the role

The main purpose of the Benefits Officer role is to provide older and disabled people who live in Cwm Taf with comprehensive information, advice and support on welfare benefits.

You will be responsible for supporting and communicating with the client in line with our Advice & Guidance Standards from initial enquiry stage to completion of referral.

You will deliver an effective and efficient service ensuring clients receive the best advice and solutions to maximise income.

You will work with partners to ensure the following:
•Maximise Income
•Reductions in Water Payments
•Fire Safety checks
•Energy Advice
•Befriending & Social Isolation
•Falls Prevention
•Digital Inclusion

For further information regarding this post, please contact Julia Burgess on 01443 755696

Closing Date: Midnight on Sunday, 27th July 2025

Interviews to take place on: Wednesday, 6th August 2025

How to apply

Please send your completed application form to recruit@cynon-taf.org.uk

You may include a covering letter should you wish.

Resources

Job Description & Person Specification

Application Form

Other Job Openings

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