Older Not Colder is a Wales-wide service that helps older people to keep their homes warm and reduce their energy bills.

We can visit and asses your home and give you free expert advice. We will even try and find funding for you if you need repairs or work to improve the energy efficiency or warmth of your home.

The service is for people who:

  • Live in Wales
  • Are over the age of 60
  • Own their own home or privately rent

How Older Not Colder Tackles Fuel Poverty

The service has 12 Home Energy Officers who visit and assess homes, offering free expert advice and support. They also help homeowners with finding funding for repairs or work to improve their home’s energy efficiency.

The service aims to improve the wellbeing and health of older people through energy saving measures, increased household income, and energy advice. In doing so, it also helps to reduce pressures on the Welsh NHS.

Older Not Colder is made possible through Wales & West Utilities’ Vulnerability and Carbon Monoxide Allowance (VCMA) fund.


Older Not Colder launches in Spring 2024. To request a visit from one of our Home Energy Officers, please contact your local Care & Repair.

If you have questions about the project, please contact the Project Manager, Becky Ricketts: becky.ricketts@careandrepair.org.uk

What the Older Not Colder Service Offers

  • An assessment of your home to make sure it’s insulated and warm.

  • Advice on ways to save energy at home.

  • Ensure that your heating system is safe and efficient.

  • Help to solve damp, mould and condensation issues.

  • Support with accessing the Warm Homes Programme and signposting to other partners.

  • Support if you are struggling with energy bills.

  • Help to apply for benefits and grants that can keep homes warm.

Made Possible by Wales & West Utlities

Older Not Colder is a new Wales-wide project, delivered by Care & Repair and supported by Wales & West Utilities.

Wales & West Utilities

Award Winning Service

The last iteration of Older Not Colder (70+ Cymru) was a winner at the Wales Energy Efficiency Awards 2023.

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