Role specification

Agency: West Wales Care & Repair

Location: Pembrokeshire and Ceredigion

Salary: £26k per annum – earn up to £28k per annum based on performance.

Hours: 37 hours per week

Closing date: 07/03/2024

About the role

  • Provide a comprehensive, specialist casework, advisory and support service to older people who are in or at risk of fuel poverty, or who need improvements to the energy efficiency of their homes to alleviate cold.
  • Visit older and disabled people in their homes, assess their living conditions, listen to concerns about energy usage, cost of fuel bills, energy efficiency and related
    housing issues.
  • Discuss options to reduce energy consumption, improve home energy efficiency, increase household income and provide necessary housing repairs, improvements, security, safety
    and adaptations, implementing agreed actions.
  • Research all local and national benevolent and energy efficiency grants and funding sources that may be available for customers
    and make referrals to these.
  • Ensure all entitlements including winter benefits, winter fuel payments, cold weather payments, and warm homes discount scheme are being
    claimed by customers.
  • Develop an expert knowledge of Welsh Government’s new Warm Homes Programmes and
    local routes into ECO4/ECO flex funding, ensuring customers access both these programmes as much as possible.
  • Promote the Older not Colder project through establishing strong partner relationships, attending networks/forums, delivering talks/presentations on energy efficiency/awareness and social media.
  • Support West Wales Care and Repair to grow our best practice in fuel poverty, home energy efficiency and advice ensuring customers receive a quality service.

How to apply

Please review the recruitment pack and role profile for more information.

Please note this post is subject to a DBS check.

The ability to speak Welsh is advantageous

For more information about this exciting opportunity and to apply please click here


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